Your Satisfaction Guarantee

When you choose Long Island’s Own Home Food Service for your home food delivery service, you’re choosing a partner to do everything but the cooking. Long Island’s Own guarantees your complete satisfaction with all of our foods.  We will exchange or issue credit for any product which does not meet with your complete satisfaction. Trust us to provide:

FOOD LOSS REPLACEMENT

If your freezer breaks down – by mechanical failure or power outage – and you lose your food supply, our freezer warranty covers you, and we work with you to schedule a home food delivery replenishment.

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LIFETIME DISCOUNT

Our Long Island’s Own Home Food Service rewards program gives you lifetime discounts on future food and appliance purchases. Savings often exceed the price of the qualifying purchase.

NO-CHARGE APPLIANCE REPAIRS

Starting from the purchase date, your freezer receives no-charge parts and labor coverage for 10 year. If the parts exceed repair costs, we replace your entire freezer.

LIFETIME EXTENDED FREEZER PROTECTION

Once you try our foods and use our appliances to cook fresh, healthy meals, you won’t ever eat the same way again. As long as you continue to use Long Island’s Own for your frozen food delivery and place at least one food order per year, your freezer warranty remains in effect at no charge.